Marketing Blog
This small business marketing blog is filled with insights and free resources to help you grow your business. If you need help with various aspects of your digital marketing strategy, planning, social media marketing advice or other useful marketing news and industry updates - make sure you are keep coming back to check in.
How to Create a Remarkable Buying Experience and Increase Customer Retention
We all have experienced poor customer service at some point in our lives. Be it at a restaurant, a bookshop or whilst buying online. Let’s be clear, when I say customer service, I mean the actual member of staff that you dealt with. I refer to the actual experience, the process and the aftercare. It could have been a variety of small things that you’d expect as part of great service.
Marketing During COVID and into 2021
Surprisingly, many small businesses have not continued marketing during COVID-19. Their online presence seems non-existent with websites and social media channels lacking updates or any form of communication with their customers. It is again that time of the year when I work with clients on developing their marketing plans and strategies for 2021.